Frequently Asked Questions

Below are the most commonly asked questions that employees encounter, and we aim to provide you with short and concise answers to help resolve your issues.

Login Issues:

Can’t login to LiteBlue?

Ensure you’re entering the correct Employee ID and Password. If problems persist, reset your password or contact support.

Can’t login to LiteBlue on cca break?

CCA should be able to log in as usual; if not, check with HR for restrictions during break periods.

USPS Liteblue FAQs

Direct Deposit:

How to set up direct deposit on LiteBlue?

Log in to LiteBlue, navigate to PostalEASE, and enter your banking information under “Direct Deposit”.

How do I set up direct deposit with LiteBlue?

Go to PostalEASE from LiteBlue’s main menu and add your bank account information for direct deposit.

Website Functionality:

Why is LiteBlue not working?

Check your internet connection, clear browser cache, or try later as the site may be under maintenance.

Is LiteBlue website down?

Check LiteBlue’s status via online status checking services or wait and try accessing the site later.

Leave and Absences:

How to call off on LiteBlue?

Use the Employee Leave Request Application on LiteBlue to report unscheduled leave.

How to call in sick on LiteBlue?

Report sick leave through LiteBlue’s Employee Leave Request Application or via USPS IVR system.

How to check annual leave on LiteBlue?

Your leave balance is displayed in the “ePayroll” section within LiteBlue.

Resignation and Job Changes:

How to resign on LiteBlue USPS?

Submit your resignation through the LiteBlue eReassign system or notify your immediate supervisor.

How do you find posted routes on LiteBlue?

Use the eReassign tool on LiteBlue to view and bid on posted routes.

How do.i check on LiteBlue if I got.a job bid?

Check the status of your job bids in the “eCareer” section of LiteBlue.

How to apply for jobs on LiteBlue?

Use the “eCareer” section on LiteBlue to find and apply for open positions.

How to apply for ptf on LiteBlue?

Browse the “eCareer” section for PTF positions and submit your application following the instructions.

Payroll and Tax Documents:

How to find W2 on LiteBlue?

Access the “ePayroll” section to view and print your W2 form.

How to get W2 on LiteBlue?

Find your W2 in the “ePayroll” section of LiteBlue.

Where do I find my W2 on LiteBlue?

Your W2 is available in the “ePayroll” section on LiteBlue.

How can I get old paystubs on

Old paystubs can be retrieved from the “ePayroll” section on LiteBlue.

Password and Personal Identification Number (PIN):

How to get pin for USPS LiteBlue?

If you lost your PIN, you can reset it through the Self-Service Profile application on LiteBlue.

How to reset LiteBlue password?

Click “Forgot Password” on the LiteBlue login page to reset it.

Access for Contractors and Retired Workers:

Can an outside contractor sign into LiteBlue for postal employees?

No, LiteBlue is exclusively for USPS employees and their individual access.

Can you still access LiteBlue as a retired postal worker?

Certain features of LiteBlue are available to retired USPS workers.

Can’t access eBids on LiteBlue because I’m non-career?

eBids is available to career USPS employees; non-career employees have restricted access.

Health Plans and Travel:

Can I do travel claim in LiteBlue?

Yes, use the eTravel service on LiteBlue to submit travel claims.

How do u change your health plan on LiteBlue?

Change your health plan during the Open Season through the “PostalEASE” option on LiteBlue.


How to sign up for LiteBlue?

As a USPS employee, you’ll receive instructions to sign up, including an Employee ID and temporary password.

What is LiteBlue USPS?

LiteBlue is the online portal for USPS employees for job-related information and services.

How do I request FMLA paperwork on LiteBlue?

FMLA paperwork can be requested from HR Shared Services or through the “My HR” tab on LiteBlue.

How do you change references in LiteBlue candidate profile?

Edit your candidate profile on LiteBlue to update references.

We hope this list answers the questions you often ask. We’ll add new ones every week. If you have more questions or need help, you can talk to USPS support or send us a message through our contact form. We’ll get back to you as fast as we can.