Below are the most commonly asked questions that employees encounter, and we aim to provide you with short and concise answers to help resolve your issues.
Login Issues:
Ensure you’re entering the correct Employee ID and Password. If problems persist, reset your password or contact support.
CCA should be able to log in as usual; if not, check with HR for restrictions during break periods.
Direct Deposit:
Log in to LiteBlue, navigate to PostalEASE, and enter your banking information under “Direct Deposit”.
Go to PostalEASE from LiteBlue’s main menu and add your bank account information for direct deposit.
Website Functionality:
Check your internet connection, clear browser cache, or try later as the site may be under maintenance.
Check LiteBlue’s status via online status checking services or wait and try accessing the site later.
Leave and Absences:
Use the Employee Leave Request Application on LiteBlue to report unscheduled leave.
Report sick leave through LiteBlue’s Employee Leave Request Application or via USPS IVR system.
Your leave balance is displayed in the “ePayroll” section within LiteBlue.
Resignation and Job Changes:
Submit your resignation through the LiteBlue eReassign system or notify your immediate supervisor.
Use the eReassign tool on LiteBlue to view and bid on posted routes.
Check the status of your job bids in the “eCareer” section of LiteBlue.
Use the “eCareer” section on LiteBlue to find and apply for open positions.
Browse the “eCareer” section for PTF positions and submit your application following the instructions.
Payroll and Tax Documents:
Access the “ePayroll” section to view and print your W2 form.
Find your W2 in the “ePayroll” section of LiteBlue.
Your W2 is available in the “ePayroll” section on LiteBlue.
Old paystubs can be retrieved from the “ePayroll” section on LiteBlue.
Password and Personal Identification Number (PIN):
If you lost your PIN, you can reset it through the Self-Service Profile application on LiteBlue.
Click “Forgot Password” on the LiteBlue login page to reset it.
Access for Contractors and Retired Workers:
No, LiteBlue is exclusively for USPS employees and their individual access.
Certain features of LiteBlue are available to retired USPS workers.
eBids is available to career USPS employees; non-career employees have restricted access.
Health Plans and Travel:
Yes, use the eTravel service on LiteBlue to submit travel claims.
Change your health plan during the Open Season through the “PostalEASE” option on LiteBlue.
Miscellaneous:
As a USPS employee, you’ll receive instructions to sign up, including an Employee ID and temporary password.
LiteBlue is the online portal for USPS employees for job-related information and services.
FMLA paperwork can be requested from HR Shared Services or through the “My HR” tab on LiteBlue.
Edit your candidate profile on LiteBlue to update references.
We hope this list answers the questions you often ask. We’ll add new ones every week. If you have more questions or need help, you can talk to USPS support or send us a message through our contact form. We’ll get back to you as fast as we can.